Recovery Services

Consumer Collections

Respectful, compliant consumer collections focused on preserving relationships.

MJM's consumer collection services operate in strict compliance with FDCPA, TCPA, and state-level regulations. We treat every consumer with respect — because how you collect matters as much as what you collect.

What you get

  • FDCPA, TCPA, and state-compliant processes
  • Multi-channel outreach (calls, letters, email, SMS where permitted)
  • Payment plan negotiation
  • Full audit trail for every account
  • Complete transparency on collection activity